|
"All is going well. We received our first check without a hitch. The insurance companies are just getting starting on our end to use your services and so far it's working well. Thanks for hooking up the Sheriff's Dept. on a product that will improve services as well as save man hours. It's rare to be able to accomplish both tasks at the same time."
Lt. Grommes
Kane County Sheriff's Department
Kane County, Illinois
"TRACView has significantly cut the time spent dealing with insurance agencies to a 10 minute a day scanning task compared to a full time job. In a time when regional data sharing is critical to law enforcement, the TRACView system has enabled us to accomplish our goals."
Chief Mark Alley
Lansing Police Department
Lansing, Michigan
"In 2006, citizens and insurance companies purchased over 2,000 of our accident reports through TRACView.com, saving our records employees approximately 10 minutes per request in processing time. This has been a huge decrease in our workload!" (Equates to over 300 hours of staff time saved)
Susan Neiman
Ft. Collins Police Department
Ft. Collins, Colorado
"We recently partnered with TRACView and the transition has been seamless. TRACView technology makes sense from both a financial and resource point of view. Citizens and insurance companies can easily download collision reports on-line reducing visits to the police station. Staff resources are better utilized by not having to locate reports, copy them, and mail them to citizens and insurance companies. "
Chief Roy Gordon
Chevy Chase Village Police Department
Chevy Chase, Maryland
"Another good issue from a work standpoint is the fact that the walk in traffic and mail requests from insurance companies requesting these accidents reports have dropped dramatically. We still get the same amount of revenue, but the clerks don't have to do the work associated with retrieving, copying, and collecting the fees making them more productive."
Chief Michael Lauretti
Eastpointe Police Department
Eastpointe, Michigan
"TRACView is an excellent program and service. It has turned our accident reports into a positive revenue stream with little work on our end."
Chief Michael Reaves
Utica Police Department
Utica, Michigan
"I can't say enough good things about TRACView. Absolutely no problems after being with them for 1 year. I am sure that the other Chiefs who are with TRACView will say the same. I just wish we could do the same for all our documents."
Chief Donald Barnum
St. Clair Police Department
St. Clair, Michigan
"I had experience using TRACView in Lansing and liked it so much I just implemented it here at Hamburg Township."
Chief Steve Luciano
Hamburg Township Police Department
Hamburg Township, Michigan
"We just started with TRACView in the last 30 days and so far it has been great. We've already had less requests from Insurance companies, less walk-ins and the customer service and tech support at TRACView has been very good. I just wished we would have signed on earlier!"
Chief Patrick Hedlund
Newaygo Police Department
Newaygo, Michigan
"We have been with them for just under a year and it has worked out very well for us. No problems whatsoever and TRACView has reduced the workload in our records office."
Chief Tony Kleibecker
Muskegon Police Department
Muskegon, Michigan
"The ease of working with TRACView is wonderful. I would definitely recommend your service to other agencies."
Katheryn Foster
Livingston County Sheriff Department
Livingston County, Michigan
"The TRACView service has been excellent. Everyone is very helpful. Very easy to reach someone for assistance. Your staff is always concerned and willing to assist when problems occur."
Deb Schuller
McLean County Sheriff's Office
McLean County, Illinois
"The TRACView staff have been excellent. I had a suggestion when I first signed on. Your staff responded within a day and was splendid to work with."
Stan Lis
Grand Rapids Police Department
Grand Rapids, Michigan
"The TRACView service is excellent. I like the ease of use in downloading scanned reports. I like the access law enforcement agencies have to all other agency reports. Michigan law enforcement must share our databases with each other and TRACView has increased that ability. I like being able to service our citizens by having access to other cities reports should our citizens come in and request a copy of another agencies report.
I have recommended TRACView to others. Feel free to use our department as a reference."
Timothy Buelow
Marysville Police Department
Marysville, Michigan
"TRACView's service is very good and very easy to use! It is great to be able to tell citizens that they can go online to get a copy of their report. TRACView is also useful because it has greatly reduced our paperwork and filing as well as eliminated insurance company requests for accident reports."
Christina Byrd
Muskegon Police Department
Muskegon, Michigan
"We are loving the TRACView system. Additionally, we've had insurance companies call and say they are "thrilled" we are using your system. Also, they say "those guys (TRACView Support) are so nice to deal with."
Jan Heugel
Mt. Pleasant Police Department
Mt. Pleasant, Michigan
"TRACView's overall service has been excellent. I like how fast and easy we can find reports now. I would recommend TRACView to any law enforcement agency."
Katy Gunvalson
Roseville Police Department
Roseville, Michigan
"The convenience of having TRACView available on the web is a great benefit to our department. It has completely replaced our accident report filing system."
Randy Davis
Lansing Police Department
Lansing, Michigan
"You provide a really good service and one that's very easy to use. I am able to find reports often and your technical support is excellent. I would definitely recommend your service to other agencies!"
Dave Studt
Livonia Police Department
Livonia, Michigan
"Searching for our reports in TRACView has been great. Just type in the information and view the report. Now we can locate our reports in a fraction of the time it used to take. Your technical support has been excellent. I would definitely recommend TRACView to other agencies."
Teri Dershem
Clinton County Sheriff
Clinton County, Michigan
"One of the benefits that I have noticed since going online with TRACView is the decrease in mail from insurance agencies. TRACView has freed up one staff member from doing insurance requests all day. That staff member can now be utilized in other areas. I also enjoy having the benefit of being able to help a citizen if they come to the wrong department to pick up their accident report. The report can now be printed and given to the citizen."
Bette Grove
Clerical Services Supervisor
Macomb County Sheriff's Office
St Mount Clemens, Michigan
"The ability to allow an outside agency to handle persons or insurance companies needing reports allows our records department the time to work on other assignments and TRACView is also easy and simple to use."
Gary Taylor
Clerical Services Supervisor
Momence Police Department
Momence, Illinois
"Thank you very much for this wonderful service. I didn't have to start my car or brave the weather or drive to Warren, Michigan, then park and stand in line to obtain my accident report. The $15 was a bargain considering I live in another country and was able to do this via the internet in a matter of minutes. I wish Canada's police agencies were as technically advanced as you are."
Marv Sokulsky
Canadian Citizen
"Your service is very easy to use. I like that the report is available quickly. Please add more police agencies!"
Tammy Dominuez
Great Lakes Casualty Insurance
"I appreciate the service. I'm a liability specialist, and have to search for accident reports all the time. This cuts my time in more than half. I hope to see more of the other PD's and THP offices start using this service. Keep up the great ideas."
Josh Meloy
Hospital Solutions, Inc.
"TRACView is excellent. Reports are posted soon after an accident. Can be accessed by all in the office with only one invoice.
Get more departments to sign up. Yours is the only system we are signed up for that actually works!"
Gerald Curtis
Farm Bureau Insurance of Michigan
"Your have an excellent service that is very easy to use. This has allowed me quick access to the departments you have signed. Looking forward to seeing more agencies join your service."
Thomas Storm
Farmers Insurance Group
"Your service has been excellent! The TRACView system is beneficial to our company, because we get one invoice monthly for all the police reports we order through this system, and the reports can then be expensed directly to the file they pertain to, rather than having to just lump them all in together.
It is also very nice to be able to view and print the reports immediately, rather than having to wait days or weeks to obtain a mailed copy. TRACView is really easy to use."
Patricia Corwin
State Auto Insurance Company
"TRACView is very convenient and easy to use. Thanks for the great service!"
Deanna Craig
GMAC Insurance
"I really like being able to obtain a copy of a police report on the same day I request it. Thank you for your services and I wish to encourage you to continue the good work."
Sonia Stacherski
Allstate Insurance
"As an auto adjuster it is so very convenient to be able to print off reports that I need rather than traveling to police departments or having to mail checks and wait for the reports to arrive. Your service has been excellent and very easy to use."
LouAnn Nicholas
Michigan Insurance Company
"With TRACView it is great to be able to obtain an accident report instantly. It also helps me provide our clients with superior customer service."
Jackie Baron
GMAC Insurance
"TRACView's service is excellent, it's very easy to use and I love the quickness of it. My only complaint is that there is not more law enforcement agencies using it yet. Get more agencies!!!"
Kim McInerey
Cincinnati Insurance Company
"I like the convenience of the system and the fact that I can pull the police reports quickly without having to issue a pre-payment (each department has a different payment method), or wait for an internal check to be issued or use my own personal check and then wait to be reimbursed at the end of the month), complete the necessary form (each department has their own form, then mail it or fax it and then wait weeks for my request to be processed). TRACView is just simply easier and more efficient. I just wish more Colorado jurisdictions were signed up with the service."
Kim Gustason
Pinnacol Assurance
Colorado
"TRACView has been a great help with getting reports, and it's so quick and easy."
Olga Ryan
Orange County Records Bureau
"This is an excellent service and certainly saves time on getting police reports. Hopefully more law enforcement agencies will join in the near future."
Cathy Shell
Cincinnati Insurance
"TRACView really saves me time and the overall services have been excellent. The only thing I don't like is that all law enforcement agencies don't use it. They should."
Tim Sheppard
Michigan Insurance Company
"TRACView's search options make it easy to find the report we are looking for."
Allyson Ostrander
Wolverine Mutual Insurance Company
"I like the fast access to police accident reports. Thanks for the great service."
Brenda Wilson
Mason-McBride Insurance
"TRACView is very easy to use and great at finding the reports I need. I also like the multiple options for finding the reports and the listings of all the police departments that participate in this service."
Kimberly Mair
Auto-Owners Insurance
"I like it that I can get access to the report I need at that very minute. I also like that TRACView is very easy to use."
Megan Alexander
Sisco-Self Insured
"TRACView has saved me lots of time driving to obtain reports or time waiting for reports to come back in the mail. TRACView's service has been excellent and it's very easy to use."
Kent Withrow
Farmers Insurance
"Thank you for your assistance today. I used your system for the first time and I am impressed with the quality of the reports. As a person who deals with "Crash Reports" on a regular basis, your service will be very useful to me and my company."
TRACView Insurance User
"We just love TRACView. Our employees have found it to be very easy to use. We just dread having to order reports from agencies who are not on TRACView. Please let us know when you add on new agencies in other cities and states."
TRACView Insurance User
Farm Bureau Insurance Company
"I would recommend TRACView's service to others. I like how it's easy to find reports. The only thing you need is for additional law enforcement agencies to join!
Darby Hoggat
Hoggatt Law Office, PC
"I think your service is excellent. I love the time saving, time saving, time saving!
Marie Montgomery
Lipton Law Center, PC
©2008 DOCVIEW, LLC. All Rights Reserved
|
|
